Shipping & Delivery Policy

Last Updated: September 2026

At SAMAMA, we carefully prepare every order to ensure your products reach you safely and in excellent condition. Each item is handled with attention to quality, packaging, and presentation before dispatch.

Order Processing

Orders are processed after successful payment confirmation.

Processing time may vary depending on the product, quantity, availability, and whether the order requires customization or special preparation.

For customized or made-to-order products, additional processing time may apply. Our team will communicate the expected timeline where applicable.

Shipping

Orders are shipped to the delivery address provided during checkout.

Customers are responsible for providing accurate and complete shipping information, including:

Full name
Complete delivery address
City and PIN code
State
Contact number

SAMAMA is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided during checkout.

Delivery Time

Estimated delivery timelines may vary depending on the destination, product availability, shipping partner, and other circumstances.

Once your order has been dispatched, tracking information may be provided where available.

Please note that delivery estimates are indicative and may be affected by circumstances outside SAMAMA's control, including carrier delays, weather conditions, public holidays, transportation disruptions, or other unforeseen events.