Privacy Policy

Privacy Policy

Last Updated: September 2026

SAMAMA respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information
Customer service communications
Device and browser information
Website usage information

Payment information may be processed through secure third-party payment providers. SAMAMA does not need to directly store complete payment card information to process an order.

How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange delivery
Provide customer support
Respond to inquiries
Process returns and refunds
Communicate about your orders
Improve our website and services
Prevent fraud and unauthorized activity
Meet legal and regulatory requirements
Send promotional communications where permitted and where you have provided appropriate consent

Sharing Information

We may share relevant information with trusted service providers when necessary to operate our business.

These may include:

Payment processors
Shipping and logistics providers
Website and technology providers
Customer support providers
Analytics and marketing service providers

We do not sell your personal information as a standalone product.

Information may also be disclosed where required by law or necessary to protect our legal rights.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support relevant marketing or analytics activities.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or other forms of data management.

To make a privacy-related request, contact us using the information below.